Shipping & Returns
All orders are processed and shipped Monday – Friday from 10am – 6pm.
- Please allow 5 business days for your order to be processed and shipped.
- Orders placed after 1pm on Friday will be processed the following week.
- All shipments are shipped via FedEx and will require a signature upon delivery if the contents are $500+.
- Orders may not be shipped to P.O. Boxes or APO/FPO addresses. Please email email@example.com. if you’d like your order shipped to a P.O. Box or APO/FPO address and we will do our best to accommodate your request.
- We will happily accept unworn, undamaged or defective product for exchange or refund within 10 days of ship date.
- For all returns and exchanges, please email firstname.lastname@example.org. All sale pieces as well as those sold exclusively online are final sale and may not be returned or exchanged.
- You will be credited in full, minus all shipping charges.
- We do not pay for returns to be shipped back to encircle.nyc.
- We reserve the right to deny unreasonable repairs, returns, and exchanges.